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Testimonals
Barbara and Mark with Bob the Lurcher, Ansty- new rescue dog with mouthing and over boisterous behaviour along with separation anxiety.
Claire was recommended to us by our vets after we got our Lurcher, Bob. Bob is a stray with no history, we encountered some initial problems with mouthing and over enthusiastic behaviour, which Claire was able to assess when she came to visit us. She sent us a very thorough email detailing some methods to try, which worked very well. We also encountered problems with separation anxiety, again Claire came up with some strategies to put into place, which have worked. She has always been available to us via email or phone, which has been a great help, especially when we felt that we might be creating a problem with Bob which we would have to undo in the future.We would recommend Claire to anyone struggling with behavioural issues with their dog, she is calm, practical and non-judgemental.
Jane and Martin with Lucy and Larry the Bichon Frise, Worthing -aggression between the 2 household dogs.
I wanted to Thank you for all the advice and support you have given us regarding Lucy's behavioural problems. My husband was ready to rehomed her but thanks to your assessment and your advice we have been able to reduce Lucy's resource guarding and eliminate her aggressive outbursts towards Larry. Your recommendation to review her medication with her vet with a view to changing it has also contributed to an improvement in her behavioural problems. We can't thank you enough.
Angie and Taffy the Welsh Terrier, Brighton - resource guarding
Thank you so much for your help with my problems with Taffy, I have learnt to understand the reasons behind his actions , which has made life so much easier. I know he will probably always have “issues”, but you have given me the confidence to deal with any problems as they arise. The hand signals alongside simple clear commands are definitely working, I am actually managing to send him out of the room just by pointing my finger...pretty good I think ! I find Taffy responds much better if I remain calm, even his recall has improved. Hopefully things will continue to improve, but it is reassuring to know I can ask your advice if I need to.
Martin and Christine with Kashi the Staffordshire bull terrier, Worthing - stick obssessed and taking over the bed!
He is definitely cheekier but in a lovable way, so all is pretty good at the moment. Christine’s nephew saw him yesterday for the first time in some months and his first comments were “He’s looking really good and he’s so much calmer.” The bed solution is also working really well. Every night he just jumps up onto the bed, curls up in his basket and stays there. No more of him trying to snuggle into my back all night; I can now easily forget that he’s there at all. I think this may be as good as we get but I can certainly live with it as we are. So 2 problems solved. So I think that at present we are OK and now have no real problems with him to worry about. Thank you for your very insightful help in solving them, which has been absolutely invaluable.
Alison and Jerry the Norfolk terrier, Hove - barking at car, bikes and lorries
Things are progressing well with Jerry and we are definitely seeing an improvement!
He is much more relaxed in the street and walking well.
Jill and Ben the Border collie, Henfield, Ben would aggressively bark and chase joggers, cyclists, men and had started to bark at children.
1 week after the visit. Thank you very much for your visit. I found it illuminating and inspirational. It's early days, I know, but I can't believe how much calmer, more responsive and well-mannered he has become already. And we've been past several unattended men, groups, cyclists, without Ben even batting an eyelid.
1 Month after the visit. Going out with him is so much easier now, and also more enjoyable, possibly for both of us. We engage more, in both directions and I think we both get so much more out of it. So thank you for inspiring me to do this further training. I did loads when I first got him, but it was uphill work. Then, when he got to an 'ok' level, I just stopped. Poor Ben must have thought I didn't want to 'play' any more. But our bond is much stronger 4 years on, and now it's getting even more so.
5 Months after the visit. He is so much better, and always improving. His basic training is much improved. He generally comes instantly, if not at too hurried a pace. And I have more control over him at a significant distance, like 100 yards. I'm very pleased.
Tom and Luna the Cocker Spaniel, Hove - Luna was showing aggression to other dogs in the park
Thank you so much for this. The training has started really well and your advice has been fantastic.
Becki and Freddie the pug, Brighton - separation anxiety
We found you really helped up with Freddie’s anxiety issue and he is now the model dog at home.
Sven and Nelly the Labradoodle, Shoreham by Sea - not coming back when called
Thank you for all your help and putting our minds at ease. We knew it was our lack of knowledge that was holding us back and we definitely feel more confident now that we can teach Nelly how to be an even better dog!
Ellen and Poppy the spaniel cross breed, Haywards Heath - reactivity to unfamiliar people and separation anxiety
If anyone is struggling with their dog's behaviour then I would highly recommend Claire Francis. Claire has been working with me for the last five months on my rescue dog Poppy's barking, reactivity to strangers and separation anxiety.
Claire is brilliant and it has been so helpful to have one qualified voice to listen to as I was getting very overwhelmed with all the different bits of conflicting advice from the internet and well meaning people.
She is very knowledgeable, approachable and understands rescue dogs and their complicated needs. All her advice is tailored to our situation and it is so great to have someone to talk through all the highs and lows of dog ownership.
I am lucky enough to be able to bring Poppy in to work with me, so after I filled in a very detailed questionnaire, Claire came to my work and did a lengthy assessment there. We then went back to my flat and she spent a time with us getting to know our home situation also. She then wrote me a very long and tailored report about why Poppy behaves the way she does, what we need to focus on, and a step by step guide on how to deal with it. I have to keep a diary of Poppy's behaviour so we can see how she gets on with the different bits of training. We had weekly follow up calls and we have now progressed to fortnightly calls where we talk through what is working and areas I need to tweak. I feel I can discuss anything with Claire and she will always give me helpful and constructive suggestions.
I have really noticed a difference in Poppy’s behaviour since we started and I have had lots of friends and colleagues comment on how much she has improved. We have a way to go but she is so much less wound up and I am less stressed. I have stopped doubting myself and can now focus on Claire's strategies, which I can see are working. If you are struggling with your dog’s behaviour then Claire is definitely the person to call.
Cath with Poppy and Benny, Brighton, rabbits that needed some help to get along
We were really pleased to have Claire's advice for improving the relationship between our rabbits. Claire asked questions and observed them to gain an understanding of their dynamic and she gave us a variety of strategies that have helped turn things around. We are so happy to be seeing a lot less chasing and bullying and a lot more snuggling and grooming!
Katrina, moving to New Zealand with her cats
We contacted Claire to ask for advice about whether or not we should relocate our cats to New Zealand. Claire has really helped us to decide to bring the cats with us. She has put my mind at ease and we will bring the cats with us.
Jess, with her cat Norman, Brighton, inappropriately urinating in the home
Claire was so supportive with our cat spraying issues. She was very thorough, and I feel she really understood our issue, and we felt listened to. We were at the end of our rope with our cat and didn’t know where to turn. Claire got us to fill in a detailed questionnaire and she came prepared with lots of tips and possible solutions. They have really made a difference. She explained that it wasn’t a quick fix, which was realistic, but she did give us hope and things have improved. We still have a way to go, but we are on the right path thanks to Claire
Katie and Tessie, Peacehaven, European rescue dog, separation anxiety
Claire is a fantastic behaviourist, she really helped with my dog's separation anxiety. I would recommend her to anyone who has a behavioural issue with their pet.
Colin and Violet, Hastings, Feline, inappropriate toileting in the home
After countless visits to the vet and not getting anywhere I contacted Claire who was able to sort out the Cystitis problem with my cat Violet in no time. Extremely knowledgeable and extensive after care meant I was confident every step of the way that Violets issues would be solved. Thanks very much Claire, highly recommended!!
Louisa and Magic, Hove, Cocker Spaniel, puppy mouthing and resource guarding
Problem Pet Solutions are my number 1 go-to for behaviour advice. I am a first time dog owner and have needed so much guidance along the way. Claire is super qualified and so knowledgeable, and she’s always ready with answers and an action plan. Wouldn’t be without her.
Kirsty and Scout, Brighton, Cocker Spaniel, reactive to other dogs and separation anxiety
Problem Pet Solutions has helped to completely turn things around for me and my adopted 3yr male cocker spaniel.
After several house moves during a short period he became very anxious and unsettled.
It got to the point where I couldn’t leave the house for more than ten minutes without him howling the house down. He was pacing, stressed and it made it very difficult to leave the house.
On top of this after an unprovoked dog attack by another dog, he became highly reactive towards other dogs. This then started manifesting into reactivity towards anything moving towards us suddenly or loudly. This could be people, cars, motorbikes and even cyclists.
It got to the point where I couldn’t leave him at home alone and I didn’t want to take him out on walks because it was so stressful - for
both of us.
I hate to admit it but I was beginning to consider re-homing options. Clare was my last resort and she has since completely transformed my relationship with my pup and the way in which he behaves.
After four short months I can now leave him for
Almost 5 hours alone - if I need too, (he is settled during this time) and his reactivity is much more controlled. He’s no longer lunging at passers by or traffic. I actually enjoy the majority of our walks now and his reactivity towards others dogs is hugely improved. We continue to build on this together and for that I am eternally grateful for Claire.
Robin and Nala and Sushi, Hove, Cat introduction after conflict
I was sceptical before looking for a pet psychologist, it felt a bit "woo woo" and I wasn't sure what to expect. Claire was brilliant throughout and gave us a range of useful insights and suggestions. I'd recommend Claire without hesitation.
Ian and Summer - Burgess Hill, Cocker Spaniel, mouthing and resource guarding
Claire's help with our puppy Summer has been so invaluable - we'd tried so many other things that were not helping. Claire's expertise and advise were able to get us to a much more enjoyable place today!
Samantha and Pickle, Dartford, Beagle, puppy behaviour
Claire really helped us out in our first few weeks of puppy ownership - not sure we could have done it without her! Claire provided us with gentle but valuable advice & activities relevant to his age.
Karen and Rocky, Hove, Staffordshire Bull Terrier, cognitive decline/dementia
Since I discovered Problem Pet Solutions and Claire started working with me and my elderly staffie Rocky, our lives improved massively. The time Rocky and I spend together has become infinitely more rewarding and we have been able to rebuild some of the bond we had before dementia came along. Claire has been a great listener and a huge support and has provided so many really good ideas and suggestions to help with Rocky's new behaviours e.g. games and activities to stimulate Rocky indoors now he can't go for long walks and to keep Rocky's brain active, as well as how to try and reduce his increasing vocalisation and address his new nocturnal sleep patterns. Claire's wide ranging knowledge and skill set means she has also provided guidance and reassurance regarding Rocky's complementary therapies and helped me with some medication questions relating to Rocky's multiple medical conditions (inc IBD, hypothyroidism, spondylosis, arthritis and dementia). Claire is very responsive and always there for me and Rocky in between our scheduled sessions. Through working with Claire and seeing positive results I have gained the confidence to try new things with Rocky such as a campervan holiday -which I would never have imagined us doing and which is a fantastic memory for me to keep forever.
Jess and Bertie, Brighton, Feline, Inappropriate toileting
Claire was so supportive with our cat spraying issues. She was very thorough, and I feel she really understood our issue, and we felt listened to. We were at the end of our rope with our cat and didn’t know where to turn. Claire got us to fill in a detailed questionnaire and she came prepared with lots of tips and possible solutions. They have really made a difference. She explained that it wasn’t a quick fix, which was realistic, but she did give us hope and things have improved. We still have a way to go, but we are on the right path thanks to Claire.
Linda and Woody, Eastbourne, Staffordshire Bull Terrier, separation anxiety
Well what can I say, Claire has been our rock and support over the last 6 months or so. Our 7 1/2 year old rescue Staffie suffered with the most debilitating separation anxiety. With Claire's guidance instruction and weekly follow up calls he has gone from a dog that wouldn't even let us put our shoes or coat on without him having the most terrible panic attacks to a chilled laid back dog that we can now leave at home on his own without him being anxious. Thankyou Claire we could never have done this without you. It is so lovely to see him enjoying life and not being a quivering wreck.
Louise and Buddy, Burgess Hill, Maltese Terrier, reactive to visitors, people and dogs outside
Claire at Problem Pet Solutions has been amazing - she has transformed our little Dog Buddy who came to us as an anxious and scared puppy. We couldn't let people in to our home or trust him out and about with other humans and dogs. Within a few months he was a different dog, loving, friendly, sociable, and importantly a loved member of our family - we wouldn't be here without Claire, who has gone above and beyond in the support and care she has given to our family & Buddy. We are still regularly in touch now even though the 'official' support period has ended. Claire is very talented and highly empathetic with humans and animals, with a good balance of pragmatism and humour thrown in - we couldn't have asked for more. Thank you Claire.
Beth and Twiggy and George, Brighton, Whippet x Italian Greyhound, puppy training and separation anxiety
I've had a few consults with Claire over the years when I've needed advice on things like adapting my home and routine to accommodate my dog's arthritis, and how to approach training a new puppy. She's extremely knowledgeable about animal behaviour, and I can always trust her to give advice that will be effective, while also putting my dogs' quality of life and wellbeing first. Thank you Claire for all your support!
Ben and Hugo, Hove, Pointer, reactive to dogs, and hyper-excitable in the home
We called on Claire to help us train out some unwanted behaviours with our dog, and it's been an amazing transformation. Claire took the time to meet our dog and understand the behaviours and provided a tailored solution which worked perfectly. She was on hand to answer any questions, and gave us a bespoke plan on what to do supporting us through the process. For any problem big or small, i fully recommend speaking with Claire!
Mark and Bucky, Brighton, Cockerpoo, separation anxiety
Our experience with Claire has been nothing short of exceptional. Our dog Bucky had a severe case of separation anxiety, and it resulted in someone being homebound at all times. From the initial consultation, Claire exhibited unparalleled professionalism, empathy, and a profound understanding of animal behaviour.
What truly set Claire apart was her ability to communicate Bucky's behaviours in an easily digestible manner, making it easy for us to follow the recommendations and implement changes effectively. Claire designed a tailored behaviour modification plan, including medication, that was comprehensive yet manageable.
With the implementation of the behaviour modification techniques suggested by Claire, Bucky started showing remarkable improvement within a short period of time and has continued to improve over the months. His separation anxiety decreased significantly, and we observed a calmness that we had never experienced before. We can now leave him for hours at a time and she's also helped with various other issues such as barking during door knocking and stress during car travel.
Julie and Milo, Peacehaven, Patterdale Terrier, reactive to dogs and existing dogs in the home
I would highly recommend Claire to anyone seeking help with their pets and any behavioural issues!
Claire was brilliant at sharing some basic training techniques to help me and my family deal with our new, very reactive puppy.
Very reliable and provides a lot of useful information, links, videos and written information.
At the end of our 3 month sessions, our puppy is much calmer, responds to commands and gets on better with our other dogs. Also we have learnt how to identify triggers and pre empt a more positive reaction.
Thank you Claire.
Jose and Twiggy, Brighton, Whippet x Staffie, reactive to dogs and reactive in the evenings
Claire is amazing! She helped us with our rescue whippet-staffie who was reactive to other dogs and had zero recall. Thanks to Claire, Twiggy is now totally focussed on us when we are out and comes back when we call. Claire took the time to really get to know us and Twiggy, and she tailored all her advice to us. We walked Twiggy together on her initial visit and then had loads of follow up calls which were all super useful. The service Claire offers is incredible value for money and we couldn't recommend her enough. We have tried other trainers in the past but Claire is by far the best!
Maxwell and Rufus, Brighton, Romanian Rescue, reactive and very nervous towards people
Claire has been a great help in allowing a frightened , reactive dog. Claire’s approach with both us (I didn’t feel we were getting it wrong) and the dog really helped In understanding the specific challenges of a rescued street puppy and their different needs to other dogs. This has Helped us understand the dog better and combine an approach of medication and training to lead a calmer better life that helps all of us. I would highly recommend.
Andrea and Barry, Brighton, Poodle, puppy classes
I attended one of Claire's puppy classes with my pooch and I can't recommend her enough. I felt that I gained so much knowledge and training skills from Claire which really prepared me how to be with my dog in the outside world. The courses are so much fun with just the right mix of fun and information. Claire is a font of knowledge and there is no problem she can't solve. In fact she manages to make everyone feel involved and skilfully keeps the dogs under control. Her course has really enhanced my family life with my pooch. I loved her so much I wanted to do the course again!
Pippa and Nala, Brighton, Pomsky, reactive to dogs and visitors
I have worked closely with Claire over a very challenging period. I have found my values clearly reflected in Claire's approach. I have always been made to feel comfortable and accepted when exploring the most suitable options available to my family. Claire has been very understanding and flexible as our circumstances have evolved, and provided me with consistent kindness and support when navigating difficult decisions. I now have a better understanding of how to positively work with my rescue dog towards improved behaviours. It has been a joy to observe my dog's progress and see her potential. Claire has reassured me that I can provide a good home for my rescue (with the right pre-cautionary methods) whilst also opening-up the prospect of safely starting our own family.
Edward and Milo, Hove, Romanian rescue dog, reactive to dogs and people
Claire really knows her dogs! She has been a great help with my dog who is a rescue and is very anxious and displayed some adverse behaviour. The techniques Claire taught me were very insightful and have certainly given me a way to deal with the behaviour.
Johnny and Nova, Brighton, Miniature Dachshund, nervous on walks, noises and separation anxiety
I had the pleasure of working with Claire who completely transformed my mini dachshund Nova's life.
Nova was once a timid and anxious puppy, especially around strangers, traffic and noises. Claire's expertise and compassionate approach not only helped Nova overcome her fears but also instilled a newfound confidence in her. With Claire's guidance, Nova has blossomed into a happy, well-adjusted dog who now approaches the world with curiosity and courage. Claire's dedication to understanding Nova's unique needs truly made all the difference.
I cannot recommend Claire highly enough to anyone seeking help for their furry friend. She is a true miracle worker!
Maureen and Jamie, Lewes, Petit Basset Griffon Vondeean, toileting in the home
Our 20 month old rescue dog had been bred for breeding and lived with other dogs in the country. As a follower he went outside with the other dogs, so when he joined our family he was confused and incontinent in our home. We tried various dog trainers until our vet recommended a a registered dog behaviourist.
Claire spent two full hours with us. She made a sound assessment of Jamie, befriending him before instructing him on the use of a bell to go outside. We were trained too!
So as a family we worked hard to help Jamie settle into our home and with Claire’s help is now continent and a happy part of our family.
Claire has followed up each month to check on progress and to help with other behavioural problems associated with his young life.
Claire was an excellent listener, asking helpful questions and ever ready to explain canine behaviour to support her interactions and recommendations. Her written report has been a helpful guide as well.
We strongly recommend Claire as an excellent animal behaviourist and although at the mid to high level of fees, the money spent has been a really good investment. We know we can return to Claire at any time should we need more advice.
Georgina and Reggie, Brighton, Cockerpoo, separation anxiety
I’ve been working with Clare at Problem Pet Solutions for about eight months now, and I genuinely can’t recommend her enough. When we first started, I couldn’t leave my dog, Reggie, alone at all — he would howl like a wolf, and I was feeling completely housebound. Now, after consistent support and guidance from Clare, I can leave him for up to three hours and he stays calm and relaxed.
His overall behaviour has improved so much — he’s far less reactive on walks, and no longer goes wild when he hears other dogs barking outside. The progress has felt sustainable and consistent, and I finally feel like we have a handle on things.
Clare is incredibly knowledgeable, patient and wise. She’s also been a real source of support during unexpected situations, from medical worries to random emergencies — she’s always calm, kind, and accessible.
Clare was recommended to me by Wilbury Vets, and I’m so glad I followed it up.
Frithe and Mango, Brighton, Bosnian rescue dog, noise phobia/sensitivity, and fear of vets
My insurance paid for Claire's services at Problem Pet Solutions to help with my dog's behavioural issues and anxieties. She's taught me how to read and listen to what my dog is trying to tell me with her behaviour. My rescue dog is very noise phobic, extremely anxious around traffic, especially loud or large vehicles, and also around visitors to the house, car journeys and the dreaded vets! She can be anxious around people, especially men and can be rather snappy! I've had my doggo for 3.5 years now and I've done a lot of work previously both with animal therapists, and the vet including the holistic vet who prescribes her homeopathy and herbs to help with her anxiety. She's sooo much better than when we first got her over from Bosnia when she was 5 months old; she was terrified of the whole world! We'd reached a plateau however, I knew I had to do more, but also we were coping with where things were. I was nervous about taking her camping, pubs and cafes so knew we needed to work on this but didn't get around to it. But then things got drastically worse after fireworks night 2021. She started to refuse to go out with her dog walker, all her anxieties worsened, and her noise phobia became more extreme. I bit the bullet and enlisted Claire's help. Claire has worked miracles with my hound! There's still work to do, but if we started at a 9/10 anxious dog, she's now a 1 or 2/10. I can walk her without her bolting at a noise, she's fine with most vehicles most of the time, I can take her to the pub and the cafe, and she's calmer and sits when we we have visitors. The changes have been surprisingly rapid. Yes it takes work on my part to follow Claire's expert advice, but consistency is key, and the advice and training is deceptively simple! If you can do what Claire says then your dog will be happier and calmer. Claire's suggestions work with where you're at, and take into account what else is going on in your life. There's no judgement, just helpful suggestions. When I have questions I've emailed and Claire responds quickly. I highly recommend Problem Pet Solutions, with her advice so much time and angst has been saved trying to work out the best way to do things. Thank you Claire!
Julia, Sunshine and Magic, Dalmatians, reactive to dogs and people
Claire is very attentive, gentle and wise. We're making great progress thanks to her. Both dogs have been nervous and reactive. Now no fighting and socialising is going well. Also learned to heel on Claire's good advice. Thank you!
Kerry and Pluto, Worthing, Staffordshire Bull Terrier, separation anxiety
Since meeting Claire back in January, and following her advice and guidance our Staffie, has come on leaps and bounds with his separation anxiety. We are now able to leave him whilst we go to a show or an event and he doesn’t cry for the whole duration and he’s quite happy to be with those he loves. Many thanks Claire. We are very grateful and will let you know of his progress. We would highly recommend Claire to anyone with pet issues. She’s fab!
Karen and Willow, Staffordshire Bull Terrier, excited, nervous with visitors and vet phobic - fear of examination
Claire was recommended to us by our vet and has been absolutely fantastic with our rescue staffy, Willow, in giving us tips on how to stop her over excitable and nervous behaviour when people visit the house. Claire worked with us to deal with her reactive behaviour at the vet and Willow is slowly becoming less stressed with each visit which is a relief all round. The vets were provided details of Claire’s assessment and although our vet has been brilliant with her it has helped them understand her reactions better and to give her as much time as she needs to feel safe with them when she visits. Claire has given us the confidence to help Willow overcome situations where she doesn’t know how to react calmly all without trying to change her personality or “train” it out of her. She was brilliant at seeing Willow’s personality and helping to unlock the behaviours to let that shine through. It’s been so nice to watch Willow become more relaxed as we follow the programmes suggested by Claire and everyone else now sees how gorgeous she can be. I can’t recommend Problem Pet Solutions highly enough and we are so glad we found them.
Krisztina and Totoro, Eastborne, Greek rescue dog, Phobic of vets fear of examination
were referred to Claire by our vet as our dog has extreme fear of the vet and he had to go under anaesthesia for even nail clipping.
Claire visited is for a two hour visit, walked with is to our regular routes, interacted with him to get to know him. Then we received a plan. We started with small visits to the vet, all positive affirmation based. Then we started practising the table at home, slowly desensitising him to situations that can happen when going to the vet.
We also worked at Totoro's reactive behaviour with other dogs. We followed Claire's instructions and she called us every week to check on the progress and we discussed the weekly videos we took at practice situations and shaped the plan according to Totoro's needs.
After three month he now pulls into the vet's. He sniffs around, making friends, offering paws for treats. He goes into the examination room with no issues. Still has some fear of the table but can be but on when treat is on the top :) He even followed his vet around, giving laws to him and let him pat him. He plays with dogs now, now every dog but off leas he enjoys company. He does not yepp on every dog who passes by and often does not even bark back if another dog starts barking at him.
We are grateful for Claire's guidance and support and it is heartwarming to see that our dog's personality evolved. Thank you Claire!
I highly recommend Problem Pet Solution.
P.s: insurance may cover this, did for us as Claire is qualified up to the highest standards.
Yvonne and Izzy, Worthing, reactive to dogs
We were referred to Claire by our vet, we were very impressed with her knowledge, she put us at ease and was great with our dog. Claire helped us with our girl's reactivity, which has greatly improved and we feel confident in what we are doing now after her expert advice and in turn our dog has become a happier girl. I wouldn't hesitate in recommending Claire
Cherry and Ahsoka, Burgess Hill, feline inappropriate urinating in the home
Claire has been absolutely amazing throughout our whole experience.
Our vet recommended contacting a pet behaviourist as 2 of our 4 cats began urinating in the house. After reading reviews like this myself, I chose to work with Claire as she offers a wealth of information and advice in the kindest, calmest manner.
She helped me to understand the circumstance from our cats' point of view and made suggestions at every step for how to tailor techniques to each individual. It's been a long process with trial and error to find what works for each cat, but Claire always had another option to try and never gave up on them.
As well as helping our cats, Claire was very good at reassuring and encouraging me!
Carmen and Milo, Brighton, Doberman, Reactive to dogs and visitors
Claire has been an absolute life saver! We've seen a number of different trainers for our reactive Doberman Milo, but nothing else has really seemed to make a difference. With Claire's advice and training plan, he's improved leaps and bounds! We're finally having guests around the house again and our walks are so much less stressful than they used to be! Would 100% recommend Claire to anyone who's struggling with their dogs behaviour.
Elizabeth and Brie, Crowborough, Hungarian Pumi, reactive to people and dogs
I call Claire the pet detective! Without her knowledge and experience Brie’s future was not looking good and I was at desperate to help her. A gorgeous but nervous puppy became anxious, reactive and sadly aggressive after being spayed. After consulting 2 trainers/behaviourists, who helped with training, the underlying issue remained and deteriorated. Via a vet referral to Claire, she met with us, discussed her history & reviewed her medical notes and immediately knew that Brie was suffering from Persistent Phantom Pregnancy (known as the silent killer). In conjunction with our vet, Claire recommended immediate medication and an action plan together with a training programme. During the process Claire has been in weekly contact to review and adjust Brie’s progress. Week on week Brie’s aggressive behaviour has diminished, her reactivity reduced and her behaviour has improved, we’re not there yet but I know with Claire’s guidance Brie will continue to improve. Claire has also been an amazing emotional support providing encouragement, patience, care and understanding.
Julia and Toby, Henfield, Golden Retriever, reactive to dogs
Claire visited us at home as we were concerned our three year old retriever had started to be aggressive towards certain dogs on leads - apparently for no reason. Claire was extremely helpful with advice and demonstrations of what to do. She taught us how to notice Toby’s behaviour even before I noticed there was a potential problem. With the extra training Claire gave us it only took about four days for Toby to return to his chilled self. I hope this portrays how brilliant Claire’s is. Very well worth the money spent.
Julia
Nadine and Pepe,Worthing, Cockerpoo, fear of groomer, vets and handling
My puppy had become anxious to the point of aggression with being groomed. It was a huge worry. Claire taught me a step by step desensitisation programme which my groomer and I followed for 4 months, with weekly consultations with Claire. Pepé is now comfortable with being groomed and is noticeably happier generally. Claire is very skilled and patient. She gave me and my groomer the confidence to persevere with the training. And now we have a groomed and jolly puppy. Thank you Claire.
Chris and Hamish, Brighton, French bull dog x breed, reactive to owner, resource guarding
When we adopted Hamish, he began to show some significant signs of discontent with us and with his surroundings - he was aggressive towards one of us and was guarding the other… along with a collection of other challenges.
We were put in touch with Claire and immediately felt we were on the right path. Claire took time to understand Hamish, to understand us and to slowly piece together what was happening for him. Then came a brilliant plan of action to support him and bring a feeling of safety to his world.
We had practical activities and advice, some relaxation protocols and regular support when we needed it.
Claire brings a calmness to what was quite an overwhelming situation for Hamish (and us), lots of useful, accurate advice and a good dose of warmth and humour too. We got zero judgement, just a mountain of empathy and time to unlock what was going on for him.
The proof of course is in the pudding - and Hamish is a different little boy now. He loves cuddles, he’s calmer, he has routine, he has a chill out space at home so that he can “unstack” and he’s on that path to being happy and safe in his new home. We’ve still got to continue the work with him as these things can’t be fixed in a matter of days - and we’re confident that we have everything we need to be able to do that - all thanks to Claire.
If you are looking for any support with canine behaviour etc - I wholeheartedly recommend Claire. She’s changed Hamish’s life for the better.
Claire - I don’t think ‘thank you’ is enough!
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