About
Problem pet solutions is owned by Claire Francis,Clinical Animal Behaviourist (CAB)
RVN, BSc (Hons) PG Dip CABC, PG Cert AWEL
-
Registered Clinical Animal Behaviourist, Animal Behaviour & Training Council (ABTC)
-
Full Member of the Association of Pet Behaviour Counsellors (APBC)
-
Post Graduate Diploma in Companion Animal Behaviour Counselling, University of Southampton
-
Post Graduate Certificate in Animal Welfare, Ethics and Law, University of Winchester
-
BSc (Hons) Animal Biology and Conservation, University of East London
-
Registered Veterinary Nurse, Royal College of Veterinary Surgeons, Potters Bar, Hertfordshire
Claire brings over 30 years of combined experience in veterinary nursing, animal welfare, and animal behaviour to every consultation. For more than 15 years, she has successfully run her own pet behaviour consultancy in Brighton and the surrounding areas, helping countless dogs, cats, and their caregivers build healthier, happier relationships.
Her extensive veterinary nursing and medical background allows her to approach each case with a deep understanding of both physical and emotional wellbeing. Claire is also committed to maintaining the highest professional standards, regularly attending workshops, seminars, and training events to stay up to date with the latest research, theories, and humane behaviour-modification techniques—an essential requirement of her ongoing accreditation.
Claire’s expertise extends to her work as a behaviour consultant for the RSPCA, where she assessed dogs and cats in their care, as well as her role in evaluating dogs for foster and adoption agencies and social services. Her passion for animal welfare shines through in her calm, compassionate approach, ensuring every family receives thoughtful, personalised guidance.
Dedicated to helping caregivers understand their pets’ behaviour and strengthen the bond they share, Claire is here to support you with proven, ethical, and empathetic solutions tailored to your dog or cat’s unique needs.
Why its important to choose the right behaviourist !
Anyone can call themselves a behaviourist! The animal behaviour and training industry is currently unregulated. There are lots of people offering services that have taken part in a few weekend workshops on animal behaviour or an online course without proper understanding or practical experience. Alarmingly there are still people advocating punishment methods which can not only cause pain and distress but long lasting damage and create a more fearful and aggressive pet.
An accredited behaviourist should be registered on the Animal Behaviour and Training Council (ABTC) or Association of Pet Behaviour Counsellors (APBC) websites. They have had to study to a high level often post graduate degree and provide evidence of practical work history. We are then subject to regular checks to ensure that our knowledge is up to date by providing certificates of attendance from conferences, seminars and workshops.