Dogs are great companions that can enable us to have active and social lifestyles.


However, this is not always the case. If you feel that your dog is behaving in a way you find challenging then there is usually a way to modify their behaviour to find a better solution. 


Does your dog display any of the following?


  • Aggression towards people or other dogs/animals

  • House soiling

  • Separation anxiety

  • Cognitive dysfunction

  • Anxiety

  • Vet phobia

  • Aggression with being handled/grooming

  • Anti-social behaviours such as barking

  • Coprophagia also known as consuming faeces


How the process works

Step 1, Initial contact

You can make initial contact via phone or email to discuss the type of problem you are experiencing and when you would like to arrange a booking. Please understand that I do not give advice over the phone.

Step 2, Fact finding

As a Clinical Animal Behaviourist I require direct referral from your veterinary surgeon.  This means completing some paperwork and agreeing to sharing your dogs clinical history. A health check may be needed if your pet has not been seen in the last months or so. This is to ensure that your pet is healthy and to rule out any medical issues that may be contributing to behaviour problems. If your pet is suffering from any medical issues I will take this into account when designing a behaviour plan. .  

I will send out a questionnaire to gather as much information about your pet and lifestyle before the consultation. You will also be asked to record a diary of your pets behaviour. 

Step 3, Behaviour consultation


This is a home visit that lasts approximately 2 hours. We will discuss the problem in detail, specifically why the problem started and how it is being maintained. We will then design a plan to modify your pets behaviour and start to implement this during my visit.

Step 4, Aftercare

You will be sent a report reiterating what we discussed during the consultation, your vet will also be sent a summary report. You will receive 3 months support via phone or email, consisting of once a week check in's to ensure you are getting along with the plan and give you support during this period. Please note, it is the clients responsibility to book the follow up phone call and be available at the agreed contact time. 

There are 4 packages available all include :

  • Contact with your vet

  • Assessing medical records and questionnaire 

  • 2 hour home visit

  • Tailor made behaviour plan

  • Summary plan to your vet

  • Invoice for your insurance company and contact if you are making a claim

  • Support with weekly/monthly phone or email contact

1, Structured package

This consists of a single visit lasting 2 hours where we look at the behaviour problems and start some training. You are then given 3 months phone support and tasks to complete to progress your dog to calmer behaviours. This is accompanied with written feedback forms to track your progress and up to 25 mins per phone call. £300


2, Assisted support package 

This package consists of an initial visit lasting 2 hours, as above, you are given 3 months phone with tasks to complete to progress your dog to calmer behaviour. A further 2 visits lasting 1 hour will take place along with written feedback forms to track progress and up to 25 mins per phone call. £420

3, Intense support package

This package consists of an initial visit lasting 2 hours, as above, you are given phone support with tasks to complete to progress your dog to calmer behaviour. A further 4 visits lasting 1 hour will take place along with written feedback form to track progress and up to 25mins per phone call. £520

4, Full support package

This package consists of an initial visit lasting 2 hours, as above you are then given phone support every week with tasks to complete to progress your dog to calmer behaviour. I will then visit and train your dog for you or with you once a week, you will still need to put training in on the other days. This can only be offered with specific behaviour problems, so please enquire further for this package to see if this is suitable. £840

Terms and Conditions

Please read the terms and conditions for Problem Pet Solutions, booking a consultation confirms that you have read and understood the T's and C's.




Please note, some behaviour problems may require you to have a block of time available to start implementing the behaviour plan. This ensures that you can focus on making the most of your time to really work on changing your dogs behaviour.  There are no quick fixes for changing behaviour but ensuring you are consistent calm and focused during your sessions with your dog will get you there in the end. 

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Site created by Claire Francis 2014

Areas covered for dog behaviour and cat behaviour. All areas in East & West Sussex and Kent considered, the following is a list of closest places Brighton, Hove, Shoreham by Sea, Lancing, Worthing, Portslade, Southwick, saltdean, Telescombe cliff, Rottingdean, Coldean, Withdean, Preston Park, Kemptown, Aldrington, Hangleton, Mile Oak, Shoreham Beach, Sompting, Woodingdean, Ovingdean, Saltdean, Patcham, Pyecombe, Fulking, Bramber, Steyning, Lower bedding, Upper bedding, Smale Dole, Woodmancote, Henfield, Partridge Green, Goring by Sea, Findon, Ferring, Tarring, West Worthing, Broadwater, Salvington, Durrington, Washington, Ashington, Storrington, Ashurst, Hurstpier Point, Wineham, Hickstead, Hassocks, Burgess Hill, Stanmer, Falmer, Cowfold, Hove Park, West Hove, Fiveways, Blatchington, East Sussex, West Sussex, BN1, BN3, BN43, BN15, BN5, BN11, BN12, BN42, BN2, BN6, BN7, BN8, BN13, BN14, BN41, BN44, BN45,