Problem pet solutions is owned by Claire Francis RVN, BSc (Hons) PG Dip CABC

  • Registered Clinical Animal Behaviourist, Animal Behaviour & Training Council (ABTC)

  • Full Member of the Association of Pet Behaviour Counsellors (APBC)

  • Post Graduate Diploma in Companion Animal Behaviour Counselling, University of Southampton.

  • BSc (Hons) Animal Biology and Conservation, University of East London

  • Registered Veterinary Nurse, Royal College of Veterinary Surgeons, Potters Bar, Hertfordshire


Claire has successfully been running her own pet behaviour consultancy for over 10 years. She keeps up to date with new theories and techniques by attending workshops and seminars as a strict requirement of maintaining her accreditation. Claire's background has been in veterinary nursing, wildlife conservation, animal welfare and animal behaviour. 

Why its important to choose the right behaviourist ! 

Anyone can call themselves a behaviourist! The animal behaviour and training industry is currently unregulated. There are lots of people offering services that have taken part in a few weekend workshops on animal behaviour or an online course without proper understanding or practical experience. Alarmingly there are still people advocating punishment methods which can not only cause pain and distress but long lasting damage and create a more fearful and aggressive pet. 

An accredited behaviourist should be registered on the Animal Behaviour and Training Council  (ABTC) or Association of Pet Behaviour Counsellors (APBC) websites as they have had to study to a high level often post graduate degree and provide evidence of practical work history. We are then subject to regular checks to ensure that our knowledge is up to date by providing certificates of attendance from conferences, seminars and workshops. 

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